Frequently Asked Questions

1.)  What currency are the prices quoted in?

All prices are quoted in EURO. Accommodation is quoted per room per night. Car rental is quoted per day.

2.)  What is included in the price?

All prices include local taxes and local credit card fees unless otherwise stated. 

Self-catering is generally quoted on room only basis. The meal plan for other property types are indicated in the blue box Type of Stay.

  • Room Occupancy:

Single - room accommodating 1 person

Double - room for 2 persons. Note that this room may have a double or 2 twin beds depending on what is available at the time of check-in. It is possible to request a double bed, although this is not guaranteed. Please indicate under "Remarks" at the time of your booking enquiry.

Triple - room for 2 persons + 1 extra bed for an adult or child.

  • Meal plan 

BnB: Bed & Breakfast, or Breakfast included

Halfboard: Breakfast and Dinner included

Full board:  Breakfast, Lunch and Dinner included

Meals that can be pre-booked are listed under Additional options & services, which can be selected once you have highlighted dates of stay.

3.)  Will I have to pay anything in addition to amount on my account?

Holidays Direct Seychelles is a FREE accommodation booking service. There are no fees whatsoever payable by you for use of this site. The instant quotation you receive once you have made a booking enquiry is no-obligation.

Only monies payable are as per your account for accommodation or meals, car rental etc that are charged to your credit card by the provider of the selected accommodation or service, as authorised by you.

Accommodation and/or other services are only guaranteed once the accommodation/service provider has charged your credit card. In the unlikely event that another credit card payment has been received and charged before your authorisation to charge was received for the same date requested (which may mean that accommodation or service selected is now no longer available), you will be informed accordingly.

If you have pre-paid a deposit by credit card, you will be required to present the credit card on check-in to the hotel or guesthouse.

Balance of payment is due on check-in to the hotel as well.

Only extras consumed once in-house are payable over and above your quotation, directly to the hotel/guesthouse. Note that most hotels/guesthouses apply a service charge for extras, usually around 10%.

4.)  How do I find the right accommodation?

Easy. Narrow your search for accommodation by

Arrival and Departure: what's available?
Search by category: type of accommodation
Search by offer: long stay, honeymoon, wedding, family travel, single travellers or just-in offers/last minute!

Locations: island and area

or click on Our Properties to view all options

From the accommodation listing, click on the property of your choice to view room types, prices, pictures and information. Add to your selection to short-list.

See also What are the different accommodation types? and How do you define the different locations? below.

5.)  How do I make a booking enquiry?

In 3 simple steps:

1.  Select your stay by clicking and highlighting the nights on the calender of the room type you prefer.

2.  Choose from options on offer e.g. dinner or car rental listed under Additional options and services.

3.  You will receive an instant no-obligation quotation which will include a file number and your file with be Under process.

Note mandatory payments such as aircon supplement for some establishments will show on your quotation as well.

6.)  How do I confirm my booking?

It's quick and secure!

1.  As soon as the hotel or guesthouse confirms that your selection is available, you will be notified that your booking account is now open. You may then proceed to confirm by credit card payment. Please do 
so at your earliest convenience as availability cannot be guaranteed until payment is charged by the accommodation or service provider.

2.  To do this click on Confirm your booking and follow simple steps. Seychelles' hotels and guesthouses accept VISA and MASTERCARD credit cards. Your credit card details will be encrypted and 
transmitted by our secure system verified by Geotrust.

3.  Once your payment has been charged by the hotel or guesthouse selected, you will receive your Booking Confirmation which you may be required to show on arrival in Seychelles to Immigration Officials. Please print this and keep with you.

Your Booking Confirmation will include contact details of the accommodation selected and car rental details if applicable, at which point our service delivery is completed.

7.)  How do I arrange for arrival transfers, car rental delivery and special requests?

Once your booking is confirmed, arrangements for arrival transfer, delivery of car rental or any special requests are to be communicated by you directly to the guesthouse, hotel or car rental please. Contact 
details are provided on your Booking Confirmation.

8.)  Can I access my File at anytime?

On the homepage in the box at the top right-hand corner select Your File

1.  Input your email address

2.  Enter file number

View my account and all exchange of Messages with us at any time, from anywhere. 

9.)  What are the different accommodation categories?

Information provided below in intended as a guideline to help you to find the accommodation of your choice and may not be applicable to every property in its category.

Accommodation Category

Most accommodation in Seychelles includes a daily maid service, with linen and bath towels provided.

Guesthouse & BnB (1-10 rooms): this sector is reserved exclusively for Seychellois businesses and in so doing offers arguably to most authentic Seychelles experience of local hospitality and cuisine. And 
what's more, it is the most affordable option of accommodation.

Self-catering (1-24 rooms): feature a kitchen equipped with the facilities and equipment guests require in order to cater for themselves providing great flexibility! These range from budget to just under boutique hotel level.

Small Hotel (11-24 rooms): small hotels offer a few more amenities and services than the guesthouse segment, usually with more rooms.

Boutique Hotel (11-24 rooms): are small exclusive hotels, majority have their own swimming pools and access to a private beach as well as usual little perks such as a stocked mini-bar and room service.

Exclusive Hotel (11-24 rooms): are one hotel one island properties accessible by light aircraft or helicopter. Different categories of resorts are available with Bird Island being the most affordable authentic experience!

Large Hotel (25 rooms+): are minimum double storey buildings with wide range of facilities such a choice of restaurants, swimming pool, children's club (please request), spa, evening entertainment, bars as well as room amenities and services.

10.)  How are the different Locations defined?

Mahé is divided into 4 areas:

Mahé North (Beau Vallon) and surrounding areas from the north-west and north-east coastline including Bel Ombre, Beau Vallon, Mare Anglaise, Glacis to North East Point. Beau Vallon is just a 7 minute drive from Victoria, the capital city. This is the heart of tourism, with the highest concentration of accommodation on Mahé.

Mahé Central (Victoria) includes all areas immediately in or within the vicinity of Victoria the capital city including Mont Fleuri, Bel Air and Sans Soucis. Victoria is a 15 minute drive from the Airport.  

Mahé West & South covers all areas that require crossing over the mountain from Victoria through Morne Seychellois National Park and up to Port Launay or down towards Barbarons, Anse Boileau, Baie Lazare, Takamaka and Intendence.

Mahé East (Airport) includes all areas in the vicinity of the Seychelles International and Domestic Airports such as Pointe Larue, Fairyland, Anse Aux Pins and Anse Royale down to Anse Forbans the southern 
most tip of the island.

Praslin is split into 2 parts: North and South with the Vallée de Mai UNESCO World Heritage Site in the centre.

Praslin North includes areas from Anse Lazio, Anse Petite Cour, Anse Volbert, Cote d'Or to Grand Anse with the highest concentration of accommodation on Praslin.

Praslin South starts from Anse Kerlan, Amitié Praslin Airport, Grand Anse, Anse La Farine, Anse Bois de Rose, Consolation to Baie Ste Anne Jetty, thereby including both points of entry into Praslin by light aircraft or ferry.

La Digue & Bird Island are not divided as they are significantly smaller than Mahé and Praslin.

11.)  How do I find a hotel near a dive centre? or watersports centre?

If you would like to choose to stay close to a dive centre or watersports, then Topic Holidays is a good place to begin your search.

12.)  How do I go about renting a car?

For your convenience, some hotels and guesthouses provide car rental base on-site, these are listed under Topic Holidays - Car Rental. Car rental may also be pre-booked which we recommend as there is usually more demand than cars available. This is available where applicable under Additional options and services. Note that the charge to your credit card as a distant sale for car rental may differ from the accommodation portion as most car rentals are independent operators although associated with the hotel/guesthouse.

Driving is on the left-hand side in Seychelles. You will require a valid driving licence, have a minimum of 3 years driving experience, be over the age of 25 and have a credit card. An imprint of your credit card is taken for the first excess (caution) payable for the vehicle which is usually betweem Euro 500 - 1500.

International Driver's Licence is welcome, but not mandatory.

13.)  How do I get from one island to another?

Click Getting Around. Links to all transport providers are listed if available or contact details given to facilitate your itinerary planning.

14.)  What is there to do on the islands? Beaches? Restaurants?

Click Things to do which provides a local perspective on what to do and well as highlights of the islands in terms of beaches and eateries.

15.)  What documents are required to enter Seychelles?

Click Essential Info which lists the very basic information you need to know before you travel to the Islands. Note that information such as passports and health vaccinations is not provided and this information must be sought from your nearest embassy or travel office. Passengers travelling through Kenya for example are required to have Yellow Fever vaccinations.

16.)  How do I pay for extras in Seychelles?

It is advisable to travel with some cash as not all suppliers of services accept credit cards. US Dollars and Euros are most widely accepted. Extras can also now be paid in Seychelles Rupees although you may 
still find that it is best value to pay in US Dollars or Euro cash.

VISA and MASTERCARD are widely accepted. American Express and Diners are accepted by the larger hotels.

17.)  What about travelling with an extra person - adult or child/children?

Extra person supplement is for one extra bed either for an Adult or Child as offered by the Guesthouse/Hotel. This is indicated in the blue box Type of Stay. Some properties may take an extra adult + a child. In this case the adult is listed as Extra person supplement and the child under Additional options & services.

18.)  How do you go about booking 2 or more hotels?

Each hotel booked is listed as one file number. Once you complete booking the first property, click "book another hotel". The computer will remember the details you put in the first time enabling a speedier process.

19.)  Do you provide advice about which hotel to choose?

Generally not. We have provided as many possible different routes to finding the right accommodation. This is either by budget, location, special offer, category, dates or topics.

20.)  How do I book a flight to the Seychelles?

Click Seychelles and scroll down to Getting to Seychelles which provides links of to airlines with a direct flight to the Islands.

21.)  Do you cater for late bookings?

Yes definetly! Click Last Minute Offers.

22.)  What are the check-in procedures?

Check-in and out times are provided. On check-in you will be required to present the same credit card you used to pre-pay for your accommodation to sign the transaction slip. This is required for authentification purposes and failure to do so will result in your being required to pay the full amount for your stay by another means.

23.) What are departure procedures?

As your accommodation is paid on check-in, you will be required to settle only extras on departure, usually the night before leaving. Some properties apply a 10% service charge on extras. Check-out time is generally 10am.

24.)  We are leaving on a late flight. What are the procedures?

It is strongly recommended that you book this night as well, if you are catching a late flight as this is the most comfortable and convenient option. Not all accommodation offer transit room facilities or left luggage storage. Left luggage facilities are available at the Seychelles International Airport.

 
Holidays Direct Seychelles
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Tel :+248 424 8426 Seychelles - Fax :+248 424 8426

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